We ship from Norway. You have the choice of free unregistered mail by government post, and express shipping. The free shipping usually takes around 1-3 weeks to arrive in most countries, sometimes even more. It does not include tracking and is not insured. The express shipping is handled by a private courier such as DHL, Fedex or UPS, and typically takes at most a week. The exact specifications of express shipping depends on your location and the size of the package, contact us for details or special requests.
Prices on this website do not include VAT and thus you may be subject to extra charges on import.
Digital items such as LaserShowGen Full will be delivered in the form of an email with a license key, sent within 12 hours of purchase.
Warranty and Returns
We offer a no-questions-asked money back guarantee if you wish to return an item within 14 days of completed delivery. These terms apply: 1) The item must be in the same condition as you received it and include all accessories such as cables. 2) You are responsible for return shipping and its costs. 3) We must charge a 10% restocking fee to cover costs that we cannot otherwise recuperate. This will be subtracted from the refunded amount.
We also offer a two year warranty against defects in our products.
When you make and account or place an order, we store your customer information, such as name and shipping address, for at least 5 years, as legally required. We will not use your information, including e-mail address, for anything not directly related to your order. We will never give or sell your information to third parties unless we are legally forced to.